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Fall 2021 New Student Welcome to Student Services Chat! - Shared screen with gallery view
brandon sharrock
31:10
Hello I’m from ohio
Brooke Cueny
31:15
Hello from Dallas!
Laura Rodríguez Frank
31:19
From New Jersey
Kathleen_ArtU
31:25
Hello, students! Thanks for joining us! If you have not already, please say hello in the chat box and let us know where you are joining from. :)
Kathleen_ArtU
31:35
Important: Students, as I mentioned earlier, when typing in the chat, please click the drop down next to the “To:” field and select “Everyone” (or “Panelists and Attendees” for those on an older Zoom version) so that other students can see your question/comment, which will help connect the replies provided by our panelist/presenters. Thanks!
Sierra Taverna
31:56
Hello from SF
Eljan Gulaliyev
32:49
New to SF here was living and studying in Spain
camille Sitter
33:14
hi from Switerzland
Kathleen_ArtU
33:44
The links I will upload are just for you to bookmark if you want. It will also be accessible in the chat messages when I send out the recording tomorrow. Please continue to watch the presentation. Thanks!
Kathleen_ArtU
33:57
Student Services:Email: Studentservices@academyart.eduPhone Number +1.415.618.6508
Kathleen_ArtU
34:52
Graduate Email: GraduateSchool@academyart.eduGrad Phone Number: +1.415-618-8617
Kathleen_ArtU
35:32
Academy Resource Center:https://www.academyart.edu/campus-athletics/academy-resource-center/
Kathleen_ArtU
36:16
Online Academic Support:Email: oas@academyart.eduPhone: (415) 618-8524
Kathleen_ArtU
36:40
Online Language Support:Email: ols@academyart.edu
Kathleen_ArtU
36:54
Online Writing Lab:Email: owl@academyart.edu
Kathleen_ArtU
37:15
Accessibility Resources:https://www.academyart.edu/campus-athletics/accessibility/Email: accessibility@academyart.eduPhone: (415) 618-3775
Kathleen_ArtU
37:46
For workshops, if you have any questions, please email our Online Workshop Manager, Ruby Barrenechea: RBarrenechea@academyart.edu
Kathleen_ArtU
39:40
Financial Aid DepartmentEmail: financialaid@academyart.eduOffice Number: (415) 618-6300 for new students OR (415) 618-6190 for continuing studentsWebsite: https://www.academyart.edu/finances
Kathleen_ArtU
40:36
Financial Aid Portal: https://sfp.ocs.oraclecloud.com/aau/portal/saml
Kathleen_ArtU
42:19
Online Help Desk:Phone, U.S. only (toll-free): 1.888.431.2787 (ARTS)Phone, International: +1.415.618.3545Email: online@academyart.edu
Kathleen_ArtU
43:26
FAFSA: http://www.fafsa.ed.gov/
Olivia Jeffery
44:30
This would be for the 2022 school year correct?
Kathleen_ArtU
44:46
Bank Mobile: https://www.refundselection.com
Kathleen_ArtU
45:36
Work Study email: WorkStudy@academyart.edu
David Martinez
47:37
Okay thank you
Kathleen_ArtU
50:06
Veterans Affairs email: va@academyart.edu
Kathleen_ArtU
52:34
Students, feel free to let us know any questions you have here in the chat box. Take advantage of the questions being answered live. We also welcome any feedback you have. Thanks!
Kathleen_ArtU
53:19
Accounts Receivable: Email: ar@academyart.edu Phone: (415) 618-6429
Kathleen_ArtU
53:28
Registrar: Email Registrar@academyart.edu
Kathleen_ArtU
53:56
International Student Services:Email: intlservices@academyart.eduPhone: 415-274-2208Hours: Monday-Friday 9:00am-6:00pm Pacific TimeStudent Health Insurance email: Healthinsurance@academyart.eduWebsite: https://www.academyart.edu/admissions/international-student-resources/
Kathleen_ArtU
54:38
Campus Safety:Website: https://www.academyart.edu/campus-athletics/campus-safety/Phone: (415) 618-3911
camille Sitter
54:40
when will the meeting finish? I’m living in Switzerland and it’s 1 am for me
Kathleen_ArtU
55:12
Wow, thanks for staying up so late Camille! This is scheduled to run for 1 hour. I will make sure you get the recording link tomorrow
Kathleen_ArtU
55:21
In the meantime, if you have questions let us know. Thanks!
camille Sitter
56:48
I just want to know if international student can have an financial aid?
Melissa Morley
58:54
@Camille thank you for your question for federal financial aid you do need to be a US citizen with a valid US Social Security number.
camille Sitter
01:00:28
So I don’t need to do anything about Financial Aid on the website?
Samantha Ronzano
01:01:27
Are advisors assigned to students in similar departments?
Janice Chow
01:01:39
Who’s the direct contact from international services ? I have been emailing to ask regarding getting approval to travel outside of the US re my I-20 and have not heard back
Melissa Morley
01:01:57
@Camille you can reach out to international student services regarding any possible aid for you.
Janice Chow
01:02:40
when will we know who our advisors are?
Amy Hanson
01:03:16
@Samantha each advisor works with a certain number of majors and will work with the students that are enrolled in those assigned majors
Samantha Ronzano
01:03:39
Thank you!
Samuel Burt
01:03:46
So if I feel like a class is not challenging me I can talk to my advisor but I will have to get a teachers approval before I go on. But the advisor will facilitate all of that?
Eljan Gulaliyev
01:03:51
My question might not be really related to what we ve been discussing but I am wondering if there is any information about it?when will the onsite students be able to join the classes on campus or it depends what classes we are taking ?
William Carduner
01:03:57
You will be assigned to your permanent student services advisor within the next two weeks
Amy Hanson
01:04:09
@Janice you should be reassigned to your advisor on Sept. 13th
William Carduner
01:05:12
We do not know for certain when we will be fully back on campus. Some of the classes are offered onsite this semester, but onsite offerings will be determined as soon as we have the information
Kathleen_ArtU
01:05:37
Student Services:Email: Studentservices@academyart.eduPhone Number +1.415.618.6508
Tatyana Vasquez
01:05:37
thank you!
Kathleen_ArtU
01:05:42
Graduate Email: GraduateSchool@academyart.eduGrad Phone Number: +1.415-618-8617
Skyler Sims-Dickson
01:05:48
thank you!
Autumn Devane
01:06:05
Thank you so much for the information!
Shonda Malone
01:06:09
what were you saying about refunds
William Carduner
01:06:16
PLease see this website for information about the international office: https://my.academyart.edu/students/my-academy/student-resources/international-student-resources
Christian M Kelly
01:06:46
How can I access this recording?
Janice Chow
01:06:51
where can i find the link to register for that event?can you share the link for it please thanks!
Janice Chow
01:06:54
thanks kathleen
Kathleen_ArtU
01:06:59
@Janice: Keep an eye out here: http://blogs.academyart.edu/chats/current-student-chats.html
Kathleen_ArtU
01:07:03
Give me a few hours :)
Janice Chow
01:07:07
thanks
Shonda Malone
01:07:10
what were you saying about refunds
Maytal Acedo
01:07:42
so online banking something something that it gives you or do you have to have your own money or diposit checks to get the money you needed?
SARA CATINO
01:07:42
Is most of this information under the student services tab online
Sierra Taverna
01:07:49
Thank you :))
Megan Masana
01:07:50
No questions. Thx so much!
Duncan Agyemang
01:08:14
Can I connect my account for my refund without using bank mobile? thanks
Kathleen_ArtU
01:08:15
Thanks Andrea!
Aaron Field
01:08:19
If you have any questions about academic support or online classes please feel free to ask.
camille Sitter
01:08:27
everything okay for me. thenks!!
Amy Alcorn
01:08:29
No questions either. Thank you!
Ilse Rodriguez Sarabia
01:08:30
Thank you all!(:
Tatyana Vasquez
01:09:23
thank you. You guys covered information I didn't know that needed to be covered I seen today was the first day of school but I'm new to online. I was confused about it I thought It was an online zoom call for each class daily but to be sure. I just need to complete the modules? and that is considered my class?
Aaron Field
01:09:30
@Samuel Burt That question might be better addressed to your academic dept. Your advisor would help them with any changes in your schedule.
Kathleen_ArtU
01:10:01
@Andrea: Bank Mobile: https://www.refundselection.com
Eljan Gulaliyev
01:10:03
Thanks Everyone!
William Carduner
01:10:29
Hi Shanti, check with your admissions advisor for information about your class schedule
Kathleen_ArtU
01:10:33
https://bankmobilevibe.com
Elizabeth
01:10:36
If we would like to review whether the class load of our current classes is appropriate, when is the soonest that we can do that? Who can we talk to?
William Carduner
01:11:01
Hi Elizabeth, talk with your admissions advisor about this question. If you need to drop a class, it is best to do that ASAP
Elizabeth
01:11:44
Ok, thank you, William.
Christian M Kelly
01:11:58
My grandfather and I thought that the Bank Mobile mail we have received wa spam, so I have gotten rid pf it plused blocked receiving emails from them. Is there a way for them to resend there mail or no?
camille Sitter
01:12:07
where can we know where is us hour of zoom class?
Christian M Kelly
01:12:08
of*
Tatyana Vasquez
01:12:28
thank you sm!
Samantha Ronzano
01:12:44
I have a question regarding turning in assignments online - are we required to purchase a scanner, and if so what size? Or is there an app that would work well?
Aaron Field
01:13:19
@tatyana were you able to join your Launchpad class over the past two weeks. I'm going to have an academic coach reach out to you.
William Carduner
01:13:28
Hi Camille, check with your admissions advisor for any schedule questions
Samantha Ronzano
01:13:29
Thank you!
William Carduner
01:13:50
Hi Samantha, I recommend checking the supplies list for the class to see if a scanner is needed
Melissa Morley
01:13:53
@Christian you can let you FA rep or FinancialAid@academyart.edu know and ask for you new Bank Mobile personal code to be emailed to you
William Carduner
01:13:55
Or check wth your instructor
SARA CATINO
01:14:06
Is a lot of this information online? On the AAU website?
Tatyana Vasquez
01:14:14
yes, I was able too, thank you!
Christian M Kelly
01:14:18
Thank you ma'am.
Donna DeLouis
01:14:55
Hi everyone
Christian M Kelly
01:15:06
Another question, how do I access this recording?
Kathleen_ArtU
01:15:18
@Christian: I will email it out tomorrow
Christian M Kelly
01:15:52
Okay, thank you ma'am.
Kathleen_ArtU
01:16:02
You are most welcome!
Kathleen_ArtU
01:16:25
@Sara, most of this info can be accessed from your portal under Resources
SARA CATINO
01:16:31
Thanks!
Christian M Kelly
01:16:35
Thank you!
Samantha Ronzano
01:16:51
Thank you! Appreciate all the help and information
Kathleen_ArtU
01:16:57
Thanks to the students that attended today and asking great questions! Thank you to the presenters for the wonderful presentation, all the great resources, and answers in the chat! Have a great Fall semester and be well everyone!
Thomas Zehrung
01:17:23
Thank you all for the info and your time
Christian M Kelly
01:17:24
Thank you all.